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Home » Jobs » Customer Service
 
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  Job Details
 
Customer Service
Location: Dubai, Dubayy (United Arab Emirates)
Posted by: September 14, 2020by Almas Khan
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  Type:  
  Experience:   Entry level
  Functions:   Any Job Function
  Industries:   Executive Office
  Posted:   September 14, 2020 by Almas Khan (info.qudoosg.llc@gmail.com)
       
  Compensation:   2000.000 AED - 3000.000 AED Per Month
       
 
Description:
 
Job brief
We are looking for an Asian customer-oriented service representative.

Responsibilities
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

 
Skills:
 
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree
Contact: 055-3203975 // 052-4942013
 
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